We are a unique Artificial Intelligence and Generative AI company that specializes in communications product development to enhance enterprise customer experience.

Our key offerings include an AI-powered customer experience platform with AI Chatbots, CPaaS, CCaaS, voicebot, Natural Language Processing (NLP), Speech Recognition, Sentiment Analysis, Predictive Analytics, Generative AI, Robotic Process Automation, Voice Analytics, Virtual Assistants, and Omnichannel Integration.

Read More Contact Us

We enhance your customer experience with Artificial Intelligence.

With our advanced AI agents and chatbots, you can offer round-the-clock support to your customers, resolving their queries and issues promptly and efficiently. This not only enhances customer satisfaction but also allows your valuable human resources to focus on more strategic tasks that contribute to your business's success.

Whether you are a small startup or a large telecom operator, we are here to support you on your journey to embrace the future of intelligent automation. Let us partner with you to unlock the full potential of AI for your contact center and fuel your business's success.

Award winning product
24/7 Support
Read More
Product

Generative AI for Your Business

Generative AI is a game-changer in the contact center industry, enabling businesses to create dynamic content, simulate human-like conversations, and provide innovative solutions to customer inquiries. Our Generative AI solutions are designed to enhance customer interactions, improve response accuracy, and streamline contact center processes.

Read More
AI Chatbots

Virtual agents for customer inquiries, instant responses, and issue escalation

Read More
Contact Centre

Customer experience communication platforms help you gain valuable insights into customer behavior, market trends, and performance metrics.

Read More
Voicebots

Voicebots are AI-powered conversational agents that use speech recognition and synthesis to interact with users via voice.

Read More
Generative AI

We are dedicated to providing exceptional Generative AI solutions tailored specifically for contact centers.

Read More
Why Choose Us

We're Best in AI Industry with Years of Experience

From AI Chatbots and Virtual Assistants to Natural Language Processing (NLP) and Sentiment Analysis, our cutting-edge AI technologies are designed to understand and cater to your customers' needs like never before.

Generative AI
Omnichannel Integration
Sentiment Analysis:

15

Happy telecom operators in worldwide

60

Communication Projects Completed

Case Study

Explore Our Recent AI Case Studies

Contact Centre

Our client, a leading e-commerce company, was facing challenges in handling a high volume of customer inquiries through traditional channels. We implemented an AI-powered virtual assistant for their contact center. ... The virtual assistant used Natural Language Processing (NLP) to understand customer queries and provided instant responses, reducing the load on human agents. As a result, the client experienced a significant decrease in customer waiting time, improved response accuracy, and higher customer satisfaction rates.

AI Chatbots

A leading e-commerce platform sought to provide round-the-clock customer support to handle customer inquiries more efficiently. We implemented an AI-powered chatbot integrated into their website and mobile app. ... The chatbot utilized Natural Language Processing (NLP) and Natural Language Understanding (NLU) to understand customer queries and respond with relevant information. The AI chatbot handled a wide range of common customer inquiries, such as order tracking, product information, and returns. As a result, the company experienced a significant reduction in customer support response time, improved customer satisfaction, and increased sales conversions.
Voicebots

A telecommunications company was facing challenges with their IVR system, as customers found it cumbersome and time-consuming to navigate through various options. We implemented an AI-powered Voicebot as part of their IVR ... system, using advanced Speech Recognition and Natural Language Processing (NLP) technologies. The Voicebot understood customer intents and provided a more intuitive and natural conversation flow. This resulted in a significant reduction in call duration, improved customer satisfaction, and a higher rate of first-call resolution..

Popular FAQs

Frequently Asked Questions

Certainly! We have successfully developed contact center solutions for clients across various industries. For example, we created an AI-powered chatbot solution for a telecommunications company that handled customer inquiries and reduced call waiting times. Additionally, we developed an omnichannel contact center solution for an e-commerce company that unified customer interactions across phone calls, emails, and social media platforms.

Our team consists of highly skilled professionals with extensive experience in contact center development and AI technologies. We have worked on numerous projects, ranging from small-scale call center setups to complex, enterprise-level solutions. Our expertise in AI technologies ensures that our contact center solutions are at the forefront of innovation.

We leverage a wide range of technologies and tools to develop robust contact center solutions. Some of the key technologies we use include open sources technology and AI frameworks like TensorFlow and PyTorch, and cloud platforms such as AWS and Azure.

Data security and privacy are top priorities for us. We implement industry-standard encryption protocols, access controls, and data segregation to safeguard customer data. Our solutions comply with relevant privacy regulations, such as GDPR and CCPA, to ensure the protection of sensitive information.

Absolutely! We understand that each business has unique requirements. Our contact center solutions are highly customizable, and we work closely with clients to tailor the solution according to their specific needs and preferences.

Our contact center solutions are designed with scalability in mind. We use scalable architecture and cloud-based infrastructure to ensure that the solution can accommodate future growth and handle increased call volumes without performance degradation.

We offer comprehensive post-deployment tech support and maintenance services to ensure smooth operations. Our support team is available to assist with any issues, provide updates, and address any concerns that may arise.

Yes, we have expertise in integrating contact center solutions with existing systems, including CRM, helpdesk, and other business tools. Seamless integration ensures data synchronization and a unified customer view.

About Us

We are a unique startup specializing in Artificial Intelligence and Generative AI, focused on communications product development to enhance the enterprise customer experience. By integrating AI agents and chatbots, we empower businesses to offer round-the-clock customer support, promptly addressing queries and efficiently resolving issues. This not only boosts customer satisfaction but also allows valuable human resources to focus on more complex tasks.

Get In Touch

F-23, F-Block, Sector 11, Noida, Uttar Pradesh 201301 India

+91-120-433-3335

info@startelelogic.com

Popular Link
About Us Contact Us Privacy Policy Terms & Condition
Product
AI Chatbots CX Platform Voicebots Generative AI AI-first Agent CPaaS
© Telemo, All Right Reserved. By STARTELE TECH PRIVATE LIMITED
Home Cookies Help FAQs