Telemo’s Smarter Outbound Call Dialer increases your business’s productivity
The simplest and smartest way to reach out to a larger group of audience
Agent productivity increased with the automation of tasks like daily follow-ups, announcements, and reminders. Now, your agents spend more time on developing quality leads.
Get a detailed report of how your campaign scored, the response received and other similar data. These feedback helps to plan and implement in a better way.
Outbound call center services fetch customer feedback in the most economical way and rapid way in reaching out to the customers.
Telemo’s OBD solution is successful in the creation of personalized user experience with the human-like voice quality of the messages.
Acquire global markets and targeted audiences at competitive pricing.
Based on the requirements of the outbound campaign, organize product awareness call or send reminder SMS’s for optimization of the target audience.
Get the benefit of re-scheduling voice calls to another time or date, where the system would make calls on your behalf.
Telemo ensures rapid delivery of your voice calls within a short span of time.
Frequently Asked Questions (FAQs)
DND (Do Not Disturb) mode is an initiative undertaken by TRAI (Telecom Regulatory Authority of India) for saving telecom consumers from unsolicited calls/SMS. For instance, if a user registers his/her mobile number, then it would be illegal for telemarketers to send any sort of unsolicited SMS or calls on those numbers.
In an Outbound Contact Center, agents make outbound calls to customers on behalf of a business or client. Calls made from the center might be in the form of telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.
IVR is better known as Interactive Voice Response, while OBD is the abbreviation for Outbound. The major difference between an IVR and OBD is IVR helps the user interact with the system through their dial-pad such as press 1 for sales, press 2 for support, while outbound is used to shoot out information to customers in the form of texts or calls.